Hospitality at its best!
Spritual and Religious India Romantic Rajasthan Taj Mahal Kerala God Own Land Wildlife in India Ayurveda in India
Home FAQs About us Contact Us Terms & Condition Enquiry Testimonial
Cancellation Refund Policy

 

Premium India Tour believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • In the event of cancellation of travel arrangements due to any reasons - we must be notified of the same in writing. Cancellation charges will be effective from the time/date we receive your intimation in writing. Cancellation charges would be as follows:-
  • 45 days prior to arrival - No cancellation / Actual service cost would be charged, if any (like train tickets etc.)
  • 15 days prior to arrival - 5% of the Tour + Actual service cost
  • 07 days prior to arrival - 10% of the Tour + Actual service cost
  • 48 hours prior to arrival - 50% of the Tour + Actual service cost
  • Less than 48 hours or No Show - No Refund

    In case of Special Trains Journeys and/or peak season hotel bookings, a separate cancellation policy is applicable which we shall advise you as and when Applicable.

    In case you cancel the trip after commencement, refund would be restricted to a limited amount, which too would depend on the amount that we would be able to recover from our suppliers of services i.e. hotels/transports etc. For unused hotel accommodation, chartered transportation & missed meals, guide services etc. there will be no refund.

Refund Policy

If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We develop and sell software that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within ninety (90) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.